CNDO 003 - Communications for Condominium Management

Course Description

The purpose of this course is to enhance communication skills for condominium managers enabling effective meeting delivery, exceptional customer service, efficient handling of emergency responses and the integration of relevant technology. 

• Module 1

  • Describe the communication skills necessary for effective meeting management strategies.

  • Recognize the utilization of generative artificial intelligence (AI) technology for clear and concise communication.

• Module 2

  • Develop and implement strategies to improve the customer service experience.

  • Differentiate available knowledge base software options.

• Module 3

  • Outline strategies for enhancing emergency communications.

Important Information about this course:

This course is self-paced. Learners have 30 days from the date of enrollment to complete the course.

Refund Policy: You have 3 days after enrollment to drop the course for a refund less the $25 admin fee, if you decide to drop.